State Farm® Insurance Agent Jason Hertel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Zach Steinmetz
January 10, 2026
"Riley is so helpful in finding an insurance policy right for me and my vehicles! She is great at following up and reruns my vehicles to see if she can save me any money. Highly recommend!"
denise lemon
January 9, 2026
"Austin just saved me 33$ a month .. switched from the Hartford to state farm."
pizza guy
January 9, 2026
"Always get professional assistance and very kind persons."
Wendi Monroe
January 7, 2026
"Wonderful Service, answered all my questions."
"Thanks so much for the great review Wendi! We take pride in providing great service to our clients. We appreciate you! "
Jeremy Cabral
January 7, 2026
"Great lay out and the employees are amazing🥹🥹"
"Thanks for the review Jeremy! I am so blessed to have such a great team here at Madras State Farm. We appreciate your business. "
Juanita Kalama-White Elk73
January 7, 2026
"Kind and very helpful"
"Thank you Juanita! We appreciate you, happy new year! "
Ian Keeton
January 7, 2026
"Amazing customer service"
"Thanks Ian! Our give-a-rip factor is very high :-) "
Tammie S
January 7, 2026
"Great communication and very professional. The person I spoke with explained everything in detail."
"Thanks for the great review Tammie! I appreciate you recognizing our communication and professionalism - we take that very seriously. Have a great 2026, and thanks for trusting Madras State Farm! "
Amanda Buck
December 30, 2025
"Switched from an insurance company that I was with for 15 years, saving me $160 per month with better coverage! Very helpful and friendly staff!"
"Thanks for the review Amanda! Switching companies after 15 years can be a little nerve racking. We are thankful and happy we could help with your rate while providing great service. "
Jesse Israel Rohit
December 30, 2025
"Got the best price on insurance premium especially when bundled with life, home and auto. Really happy with their service and claims process was easy. Would highly recommend them."
"Thank you Jesse! State Farm has a great reputation of competitive rates and great products. Our office works very hard to provide excellent customer service. Kudos to you for protecting what's most important - we have great Life Insurance products. We appreciate your business. "
Kristeana Tichenor
December 30, 2025
"Great people. They helped break everything down for me explaining it and finding the options that work best for me."
"Thank you Kristeana! Our office takes a lot of pride in making sure customers get what they need and understand what they are paying for. We appreciate your business. Have a great 2026! "
Angie finley Finley
December 23, 2025
"So promt and friendly. Great customer service."
"Thanks for the great review Angie! We appreciate you and your loyalty for so many years. "
jsalcido316
December 22, 2025
"I'm writing this 5 star review because of the great customer service I received from Nichole. She was kind, patient, and didn't try to pressure me into paying for anything that I didn't want. I highly recommend going through her for your insurance needs."
"Thanks for the great review! Nichole is a great agent - she has been with our Madras State Farm office for many years. We appreciate you placing your trust in Nichole and our office. "
Bubby Tate
December 18, 2025
"Always amazing service! Thanks guys"
"Thanks for the great review Robert! We greatly appreciate the recognition, compliment, and your business. "
Rebecca Davies
December 18, 2025
"My State Farm office is like my second home - they have always been there for me no matter the day or time, always there to make life easier and smooth out problematic situations. State Farm reps are worth their weight in gold and they strive to save me money every month! Thanks, State Farm!"
"Thanks so much for your review Becky. We enjoy working with you. I greatly appreciate your business and loyalty to our office for so many years! "
Richard Speer (mrdanngly)
December 17, 2025
"I've been with State Farm for years, and I've never had any issues with them."
"Thanks for the review Richard, we appreciate your business. "
Michelle
December 17, 2025
"State Farm has been wonderful very understanding and helpful with great rates."
"Thanks for taking the time to leave us a review Michelle! Hope you have a great Christmas and New Year! Thanks so much for your business. "
Eugene Larkin
December 16, 2025
"I love how helpful and professional your agency and staff are it makes life a lot easier. Thanks for all you do, Merry Christmas and Happy New Year."
"Thank you for the great review and kind words Eugene! We are so blessed to have such a great group of agents in our office. We appreciate your business over all the years. Merry Christmas and Happy New Year to you as well - hope you have a great one. "
Madeline Olsen
December 15, 2025
"Shayla was excellent to work with, very prompt and professional. Wonderful customer service all around! Jason Hertle with State Farm is who I will always use for my insurance needs"
"Thanks for the great review Madeline! We have a great team of agents here in Madras. :-) I appreciate you taking a moment to recognize Shayla's great service. Thanks so much for your business. Merry Christmas. "
Victoria Parsons
December 5, 2025
"I had a hard time paying my bill but they were very accommodating and looked up some options to help me out."
"Thanks for the 5-Star review Victoria! We appreciate your business and enjoy working with you. Hope you have a great Christmas. "
Amber Hill
December 1, 2025
"Getting greedy, jacking up people's bill during the holidays to suit there personal agent needs. Every 6 months they keep raising my insurance rates and when asked why, it's because parts for my older cars are expensive she said. I told her, I have liability, you don't pay for parts if I get in a wreck, you just pay for my tow. So then she proceeded to say well it's because of other people... I interrupted n told her I'm not responsible for other people, just myself. I should not have to pay for other people's mistakes.when I was told to Stay away from Madras Farmers Insurance, I should have listen to them."
"I'm very sorry for the frustration. I know rate activity can be very difficult, especially around Christmas. Rest assured agents have no control over rates. We will however look for ways to help save you money. I left a message and am happy to visit in person or over the phone about your frustration. Again, I apologize. We do appreciate your business. "
Stephen McElroy
November 21, 2025
"Nothing but great experiences working with Jason and his staff."
"Thanks for the great review Stephen! We are so blessed to have such a great team! Super thankful. We appreciate your business! "
Steffanie Wright
November 4, 2025
"I have had State Farm insurance for years and have consistently worked with various members of Jason's team here in Madras. Every visit to their offices is met with a warm greeting and prompt assistance. Recently, I spoke with Shayla, who was exceptionally friendly, professional, and truly a pleasure to work with, especially given my concerns about my car insurance. I am grateful for their outstanding customer service and proud to remain a loyal customer."
"We really appreciate the review and kind words Steffanie! Thank you for recognizing our efforts and also the many years of loyalty to State Farm and our office. Super thankful. "
Richard P
October 28, 2025
"Professional and knowledgeable and clearly understood exactly what I was wanting."
"Thank you for your feedback, Richard! We’re so glad to hear that your experience met your expectations and that our team was able to deliver exactly what you needed. Thanks so much for the opportunity. "
Shawn
October 28, 2025
"Mike was super helpful and knowledgeable in getting our life insurance needs met. I highly recommend him and the Jason Hertel State Farm team!"
"Thanks for the review Shawn! "