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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Paul Dawes

March 30, 2023

5  out of  5 rating by Paul Dawes
"I really appreciate the service they provide."

Mindy Cox-Bland

March 13, 2023

5  out of  5 rating by Mindy Cox-Bland
"Awesome, quality service and staff dedicated to meeting your insurance needs"

Rex Bitner

March 8, 2023

5  out of  5 rating by Rex Bitner
"Awsome service worked with me didn't hang up to figure out what was going on would recommend statefarm to others"

Holli Papasodora

February 13, 2023

5  out of  5 rating by Holli Papasodora
"I love being able to walk in and get everything taken care of face to face. Everyone in the office is so helpful."

Scott Hayes

February 5, 2023

5  out of  5 rating by Scott Hayes
"Always attentive and helpful with a side of courteous."

Taylor Croswell

November 11, 2022

5  out of  5 rating by Taylor Croswell
"I have found my agent to be very helpful and assertive with getting me what I need with insurance."

Mallory Myers

September 7, 2022

5  out of  5 rating by Mallory Myers
"I have always had State Farm and one of the main reasons is the great customer service. That has not changed since we moved to Madras. The entire team at the Madras office is really great!"

kai alire

June 1, 2022

5  out of  5 rating by kai alire
"10/10 recommended, amazing at what they do 🤗"

Kayla Flowers

April 12, 2022

5  out of  5 rating by Kayla Flowers
"Jason Hertel's office provides exemplary customer service. They are a dedicated team and are some of the most knowledgeable and efficient in the business."
Profile photo of Hearthstone Therapy Services LLC

Hearthstone Therapy Services LLC

March 25, 2022

5  out of  5 rating by Hearthstone Therapy Services LLC
"The employees at at Jason Hertel State Farm are amazing and always very helpful. I was able to get the paperwork I needed to make sure our business runs more smoothly! Thanks again!"

Teresa Batza

February 15, 2022

5  out of  5 rating by Teresa Batza
"Excellent work by the staff to get me rental insurance and pet insurance."

Austin Shepherd

January 28, 2022

5  out of  5 rating by Austin Shepherd
"We are a towing company in Utah and needed an insurance bond handled from out of state as part of the requirements to tow in Oregon. We were connected with Jason Hertel's office and got to work with Nichole. She was very quick to answer any questions I had and got the whole bond package handled quickly. We will absolutely be doing business with her and the Jason Hertel office any time we need something in Oregon!"

Beatriz Valenzuela

December 6, 2021

5  out of  5 rating by Beatriz Valenzuela
"I have been a state farm customer for a while now and they are always so friendly and helpful to my insurance needs. Particular this office everyone is so friendly and knowledgeable. I would highly recommend them."

Gabriel Gibson

November 30, 2021

5  out of  5 rating by Gabriel Gibson
"Very helpful when it came to making a claim on my truck. Gave me the exact value of my truck that I wanted highly recommend this agency to any other people looking for a good car or home insurance company."

Emmy Morrison

September 27, 2021

5  out of  5 rating by Emmy Morrison
"They are always so friendly N very helpful"

Daniel Runion

September 4, 2021

3  out of  5 rating by Daniel Runion
"The people was very helpful.but insurance is through the roof got same insurance through Safeco for less than half"

Lorri McClain

July 9, 2021

5  out of  5 rating by Lorri McClain
"They have been outstanding since I moved to Madras, and have continued to be dependable, professional, and I honestly can't imagine not having them. I can always count on them. Thank you!!!"

Michele Gonzales

June 13, 2021

5  out of  5 rating by Michele Gonzales
"I love their service and hospitality."


June 8, 2021

4  out of  5 rating by Kay
"Love this location. Know us by name."

Janae Rhen

May 17, 2021

5  out of  5 rating by Janae Rhen
"Will always do business with them, quick to add to or change things for my ever changing life. The staff is always super friendly and professional. I can not thank them enough!"

denisha tefft

May 3, 2021

5  out of  5 rating by denisha tefft
"I have had Insurance through state farm for 4ish years now and I absolutely love them! The staff here are incredible and very personable. I know a couple of them on a first name basis. I would recommend them to everyone."

Donna McKee

May 1, 2021

5  out of  5 rating by Donna McKee
"Always been with them for thirty seven years"

Shannon King

April 28, 2021

5  out of  5 rating by Shannon King
"The best agents in the business. Friendly, professional. Great customer service."

Kina King

April 26, 2021

5  out of  5 rating by Kina King
"After moving to a new town, I had to find a new insurance company. State Farm has helped me bundle my insurance needs and they have THE nicest staff. They already recognize me by name and are quick to answer my (many) questions. :) Highly recommend this agency. Thanks y'all!"

D King

April 6, 2021

5  out of  5 rating by D King
"My agent and his staff are awesome"