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State Farm® Insurance Agent

Jason Hertel

12 S 5th St
Madras, OR 97741

On the corner of 5th and B streets.

Profile photo of a State Farm Agent named: Jason Hertel

Would you like to create a personalized quote?

Office Info

Office Hours

9am - 5pm
After Hours by Appointment
Call us 24 hours a day!


12 S 5th St
Madras, OR 97741



Can you believe it? School's out and summer is finally here in Madras! It's time to pack those bags and get ready for some amazing vacations. But before you hit the road, we just wanted to give you a friendly reminder. Give our office a call to make sure that there are no gaps in your coverage. We want to make sure you can relax and enjoy your summer without any worries. So, go ahead and give us a ring. We're here to help!

I have been an owner of the State Farm Insurance Agency in Madras since 2005 and affiliated with State Farm since 1999. I enjoy helping people navigate the complex insurance and financial services industry. Our office consists of 5 insurance licensed team members who are fantastic at taking care of our customers. Customer service and making customers happy is our top priority. Other than running the business, I spend many hours volunteering in the community coaching youth and serving on several local boards. My wife is an elementary school teacher. We have two active boys who enjoy sports and the outdoors. We love Central Oregon and the communities we serve.

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

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Our mission is simple. We want to help our customers protect the things that are most important to them, while helping them plan for the future. Customer service and being a valuable resource for our customers is our top priority.

Melinda Turek State Farm Agent Team Member

Melinda Turek

Account Manager

I started with Jason’s agency in 2005 and I truly work hard to help people understand their options for insurance and financial services. Because of my knowledge in Auto, Home, Life, and Health insurance, I thoroughly enjoy holding in-depth account reviews with our customers. Many years of experience will ensure your needs are met and that you laugh along the way. I take time to talk with everyone about the importance of Life insurance to protect those we value most. My greatest love is spending time with my accomplished daughter, Allison, whom I raised in Madras and is a recent graduate of The University of Puget Sound. I also enjoy traveling and reading great books.

Jen Flowers State Farm Agent Team Member

Jen Flowers

Customer Service Representative

I have been with Jason Hertel State Farm since 2012. I am licensed in Auto Insurance, Home Insurance, and Renters Insurance. I also have an extensive background in customer service. That being said, my primary role in the office is providing remarkable customer service which includes, billing, claim handling, problem solving and much more. My husband Scott and I are both Madras High School graduates and love our community! We are long time Lions Club members and enjoy serving in Jefferson County. Scott and I also have 4 amazing children who keep us on our toes with many activities & antics. If I can find a few minutes to spare, I enjoy reading, spending time with friends, mixed-media art, and a get-away to the Oregon Coast any chance I can.

Austyn Norris State Farm Agent Team Member

Austyn Norris

Customer Service Representative

I have been part of Jason Hertel's State Farm Agency since 2018 and enjoy working with this great group of people. I can do many things for this team, but my primary role is signing up new customers, and customer service. I am licensed to help with Auto Insurance, Home and Renters Insurance, Business Insurance, as well as Life and Health Insurance. I really enjoy helping people with all of their insurance needs. Insurance can be a complex industry - I can provide great value to our customers by taking whatever time is needed to help them understand what they are buying or already paying for. When I am not helping customers with insurance needs, I enjoy barbecueing, working in the yard, and spending time with family. I would enjoy the opportunity to help protect what’s most important to you!

Nichole Wimpari State Farm Agent Team Member

Nichole Wimpari

Multiple Line Representative

I have been with Jason Hertel State Farm since 2014 after graduating from The University of Phoenix. My primary role in the office includes helping existing customers obtain insurance, marketing, and signing up new customers. Many of our customers want help in protecting what is most important to them – Family! Life Insurance is a great way to accomplish this. I am passionate about our local agriculture. I am a 4th generation Madras local and active with the Madras FFA Alumni. My husband, Mikko, and I stay busy outside of the office raising 3 active boys with a love of the outdoors.

Chelsea Castrow State Farm Agent Team Member

Chelsea Castrow

Customer Service Representative

I have been with Jason Hertel State Farm since 2021 after spending many years in the medical field. I am currently licensed in Auto insurance, Homeowners Insurance, and Renters Insurance. My Primary role in the office is customer service. I enjoy helping customers with their accounts. My co-worker Nichole and I just started a new 4-H club, “Born in a Barn”. I grew up involved in 4-H and FFA, showing cattle - I’m very excited to give back to those organizations! My boyfriend Tanner and I were born and raised in Central Oregon. We love to be outdoors with our three dogs and spending time with friends and family.


Riley Simmons

Office Representative

Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Madras, OR.
  • Our office is open Monday - Friday 8A-5P.
  • I have been a State Farm agent since 2005.
  • We currently have 6 team members at our agency.
  • We have 44 years of combined insurance experience in our office.
  • Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Silver Scroll

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Jason Hertel - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

Learn more about our agency and the career opportunities with us.
Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.